Sheraton Columbia Downtown Hotel

Columbia Sheraton Policies

Please note that hotel policies may change from time to time. Please review prior to booking your room in The Sheraton Columbia Downtown Hotel, Columbia.

Here is a list of the hotel's rules:


Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Sheraton Columbia Downtown Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.


Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is not possible) and costs USD 22 per day.

Pets
Pets are not allowed.

Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. No extra beds are available. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.